Logins disabled for Dashworks web application and Slackbot
What's Happening
As announced in our , Dashworks has been acquired by HubSpot. As our team focuses on integrating our technology into the HubSpot platform, the standalone Dashworks service will be sunset according to the timeline above.
No new sign-ups will be accepted for Dashworks web application or Slackbot as of April 16, 2025
Existing customers will maintain full access until July 16, 2025
All customers will receive prorated refunds based on the last date their workspace is active
Exporting Your Data
We've created straightforward processes to help you export your valuable data from Dashworks. You can request exports anytime between April 16 and July 16, 2025.
For Workspace Administrators
As a Workspace Admin, you can export all workspace-level data by following these steps:
Go to
Click Request under Workspace data export. The data export will typically be available within 30 minutes.
You'll receive an email with download instructions when your export is ready.
What's included in the user data export:
Workspace Bookmarks
Field Name
Data Type
Description
title
string
The display name of the bookmark.
link
string
The URL the bookmark points to.
App connections
Field Name
Data Type
Description
app_name
string
The name of the connected application (e.g., Google Drive, Slack).
user_email
string
The email address of the user within the Dashworks system.
type
string
Indicates if the connection is for the entire organization ('org') or an individual user ('individual').
account_email
string
The email address used to log in to the connected application.
Files
Field Name
Data Type
Description
author_email
string
The email address of the user who uploaded the file.
link
string
A direct link or URL to access the file.
title
string
The name or title of the file.
created_at
ISO 8601 string
The date and time when the file was created.
Answers
Field Name
Data Type
Description
title
string
The title or question associated with the Answer.
content
string
The body or text content of the Answer.
created_at
ISO 8601 string
The date and time when the Answer was first created.
modified_at
ISO 8601 string
The date and time when the Answer was last updated.
author_email
string
The email address of the user who authored the Answer.
Workspace Bots
Field Name
Data Type
Description
bot_id
string
A unique identifier for the bot within Dashworks.
bot_name
string
The display name of the bot.
icon
string
URL or identifier for the bot's avatar/icon image.
description
string
A brief summary of the bot's purpose or capabilities.
model
string
The specific Large Language Model (LLM) powering the bot (e.g., 'gpt-4', 'claude-3').
sources
list[dict]
A list of data sources the bot can access. Each source object follows the "App connections" schema. An empty list means "AI only". A source with app_name: "web" indicates web search capability.
is_managed
boolean
Indicates if the bot is managed by Dashworks administrators (true) or potentially user-created (false).
admin_emails
list[string]
A list of email addresses of users who have administrative control over this bot.
instructions
string
Custom instructions or guidelines provided to the bot to influence its behavior and responses.
creator_email
string
The email address of the user who originally created the bot.
created_at
ISO 8601 string
The date and time when the bot was created.
learned_feedback
list[string]
Instructions learned from feedback provided to the bot.
Slack Channels
Field Name
Data Type
Description
channel_name
string
The name of the Slack channel where the bot integration is active (e.g., #general, #support).
bot_id
string
The unique identifier (bot_id) of the Dashworks Bot assigned to this Slack channel integration.
reply_only_when_tagged
boolean
If true, the bot will only respond in the channel when explicitly tagged (e.g., @DashworksBot).
acknowledge_question
boolean
If true, the bot may send an initial message acknowledging it received the question before answering.
confidence_threshold
integer
A percentage (0-100) representing the minimum confidence level required for the bot to attempt an answer.
fallback_message
string
The message displayed by the bot when it cannot answer or its confidence is below the threshold.
create_draft
boolean
If true, the bot's response will be generated as a draft in Slack for review before sending.
Org-wide Workflows
Field Name
Data Type
Description
name
string
The display name of the workflow.
description
string
A brief summary of what the workflow does.
prompt
string
The core instructions or prompt text that defines the workflow's task for the LLM.
sources
list[dict]
A list of data sources the workflow can access. Each source object follows the "App connections" schema. An empty list means "AI only". A source with app_name: "web" indicates web search capability.
model
string
The specific Large Language Model (LLM) used by the workflow (e.g., 'gpt-4', 'claude-3').
creator_email
string
The email address of the user who created the workflow.
created_at
ISO 8601 string
The date and time when the workflow was created.
Workspace General Settings
Field Name
Data Type
Description
company_name
string
The name of the organization using Dashworks.
logo
string
A URL pointing to the company's logo image file.
background_image
string
A URL pointing to the custom background image for the workspace.
background_color
string
The HEX color code used for the workspace background (e.g., #FFFFFF).
Workspace AI Controls
Field Name
Data Type
Description
instructions
string
Global instructions applied to all AI interactions within the workspace, guiding overall AI behavior.
text_filters
string
A comma-separated list of keywords or phrases that the AI should avoid or filter out in its responses.
disclaimer
string
A standard disclaimer message that may be appended to AI-generated content within the workspace.
model
string
The default Large Language Model (LLM) used across the workspace unless overridden by specific bots/workflows.
Workspace Members
Field Name
Data Type
Description
name
string
The full name of the user.
email
string
The user's primary email address used for login and identification within Dashworks.
role
string
The user's permission level within the workspace. Typically 'admin' (full access) or 'member' (standard access).
status
string
The current state of the user's account: 'signed_up' (active), 'provisioned' (invited but not yet active), 'blocked' (access revoked).
For Individual Users
Individual users can export their personal data directly from the Dashworks interface:
Click Request under Personal data export. The data export will typically be available within 30 minutes.
You'll receive an email with download instructions when your export is ready.
What's included in the user data export:
Private Bots
Field Name
Data Type
Description
bot_id
string
A unique identifier for the bot within Dashworks.
bot_name
string
The display name of the bot.
icon
string
URL or identifier for the bot's avatar/icon image.
description
string
A brief summary of the bot's purpose or capabilities.
model
string
The specific Large Language Model (LLM) powering the bot (e.g., 'gpt-4', 'claude-3').
sources
list[dict]
A list of data sources the bot can access. Each source object follows the "App connections" schema. An empty list means "AI only". A source with app_name: "web" indicates web search capability.
is_managed
boolean
Indicates if the bot is managed by Dashworks administrators (true) or potentially user-created (false).
admin_emails
list[string]
A list of email addresses of users who have administrative control over this bot.
instructions
string
Custom instructions or guidelines provided to the bot to influence its behavior and responses.
creator_email
string
The email address of the user who originally created the bot.
created_at
ISO 8601 string
The date and time when the bot was created.
Private Workflows
Field Name
Data Type
Description
name
string
The display name of the workflow.
description
string
A brief summary of what the workflow does.
prompt
string
The core instructions or prompt text that defines the workflow's task for the LLM.
sources
list[dict]
A list of data sources the workflow can access. Each source object follows the "App connections" schema. An empty list means "AI only". A source with app_name: "web" indicates web search capability.
model
string
The specific Large Language Model (LLM) used by the workflow (e.g., 'gpt-4', 'claude-3').
creator_email
string
The email address of the user who created the workflow.
created_at
ISO 8601 string
The date and time when the workflow was created.
App connections
Field Name
Data Type
Description
app_name
string
The name of the connected application (e.g., Google Drive, Slack).
user_email
string
The email address of the user within the Dashworks system.
type
string
Indicates if the connection is for the entire organization ('org') or an individual user ('individual').
account_email
string
The email address used to log in to the connected application.
Topics
Field Name
Data Type
Description
title
string
The title or name assigned to this Dashworks Topic.
created_at
ISO 8601 string
The date and time when the Topic was initially created.
messages
list[Message]
An ordered list of messages exchanged within the Topic. See the "Messages" table below for details.
visibility
string
Controls who can view the Topic: 'private' (only creator), 'workspace' (all members), 'anyone_with_link'.
Messages (within a Topic)
Field Name
Data Type
Description
role
string
Indicates who sent the message: 'User' or 'Dashworks'.
content
string
The textual content of the message.
attachments
list[string]
A list of the titles of any files attached to this specific message. These files are linked from the main "Files" data structure.
sources
list[dict]
A list of data sources cited or used to generate Dashworks’ response. Each dictionary contains: app_name (string), title (string), url (string), modified_at (ISO 8601 string).
bot_id
string
The unique identifier (bot_id) of the Org-wide Bot that was tagged or generated this message, if applicable. Null or absent otherwise.
deep_research
boolean
Indicates whether the "deep research" mode was used by Dashworks to generate this specific message (true or false).
Important notes:
You may only request one data export per user account
Exports will be available for download for 7 days after processing
If you request account deletion, you'll no longer be able to log into Dashworks
Enterprise Customer Support
Our enterprise customers will receive dedicated migration support:
Get tailored recommendations for alternative solutions based on your specific use case
Receive priority support for data export and transition questions
We understand this transition represents a significant change for your team. We're committed to making it as smooth as possible.
Frequently Asked Questions
Q: Will I receive a refund for my subscription?
A: Yes, all customers will receive prorated refunds for any prepaid amounts based on the on the last date their workspace is active.
Q: What happens to my data after July 16?
A: All customer data will be securely deleted from Dashworks systems within 30 days after the sunset date, in accordance with our data retention policies.
Q: How large will my export files be?
A: This depends on your usage. Most exports will be under 10GB, but high-usage accounts may have larger exports.
Q: Can I still access support during the transition?
A: Absolutely! Our support team will be available through the entire transition period. For questions, please contact support@dashworks.ai.
Thank you for being part of the Dashworks journey. We're excited to bring even more powerful capabilities to you through our integration with HubSpot.
Need to delete your workspace? You can request this by going to as well. Once deleted, the workspace and all associated data will be permanently removed from our systems.
Go to
Schedule a personalized migration consultation using our
