Examples

Automate RFPs and Security Questionnaires

Automatically Deflect Support Tickets

Have Dashworks automatically respond to FAQs from customers by integrating it with your support tool like Zendesk, Intercom, and Salesforce Service Cloud, or over email.

Draft Replies to Support Tickets

Create automated draft replies to customer issues for your support reps to review right inside your support tool or email client. This removes the need for the agents to search for information inside your tools, allows you to ensure high quality and consistent responses, and empowers agents to confirm and edit the response if required before sending to the customer.

Sales Enablement on Customer Calls

Equip your sales team with up-to-the-minute competitive intelligence, product details, and pricing information during customer calls. Dashworks Answer API ensures that your reps have the right data at their fingertips, enabling them to close deals faster and with greater confidence.

Embed in Your Intranet

Transform your company intranet into a powerful knowledge hub. With Dashworks Answer API, employees can instantly access company policies, HR documents, and project updates, no matter where the information is stored.

Incident Resolution and On-Call Issues

Resolve critical incidents faster by providing your on-call teams with instant access to relevant suggestions based on internal wikis, code snippets, and past issues.

RFP and Proposal Automation

Speed up the RFP process by using Dashworks Answer API to automatically generate responses to common questions. Pull from your existing knowledge base to create accurate, detailed proposals in minutes, freeing up your team to focus on more strategic tasks.