Other Sources

Files

Admins can upload files in various formats from the Files tab. All workspace members can see the files, but only Admins have permission to upload or delete them.

File uploads can be useful when you need Dashworks to process large files. Dashworks can handle files from connected apps (such as Google Drive and OneDrive) that are up to 10 MB. However, in the Files tab, you can upload files as large as 1 GB. If you have documents in your connected apps that exceed 10 MB, you can upload them as Files instead.

Answers

If you want to teach Dashworks to provide specific answers to questions, you can add them in the Answers tab. When asked similar questions in the future, Dashworks will prioritize Answer matches over other content it finds in connected apps. Using Answers is an effective way to build an FAQ knowledge base for your team.

If you have a list of Answers you'd like to import into Dashworks, please get in touch with [email protected] for assistance.

Web

Dashworks can search the web to surface up-to-date information from the internet. To use it, select the "Web" mode from the Dashworks input box. The web integration can be used to get the latest data, statistics, current news, and developments related to your question. For example, you can ask "Give me the latest news and updates from Acme" to get the latest news about a customer.

How is the Web mode different from AI only mode?

Web mode searches the internet for real-time information and is best suited for questions that require factual answers grounded in search results from the Whereas AI only mode directly lets you interact with the underlying AI model without searching. It is faster and more creative since it is not constrained by search results, making it better suited for creative tasks, brainstorming ideas, or reformatting previous answers in the same topic using a different tone or structure.

Connector API

The Connector API allows you to seamlessly integrate custom data sources into Dashworks, enabling your organization to search and retrieve information from tools and platforms not natively supported. With this API, you can programmatically add internal tools, databases, or any other external sources to Dashworks, ensuring that your team has access to a unified knowledge base tailored to your unique needs. Whether it's syncing with your internal systems or connecting to specialized applications, the Connector API empowers you to expand Dashworks' capabilities and enhance your team's productivity.