Introduction

The Dashworks API empowers you to programmatically interact with Dashworks Bots, enabling you to send messages and receive AI-powered responses grounded in your company's knowledge. This opens up a world of possibilities for integrating Dashworks' intelligent capabilities into your existing workflows and applications.

Key Features

  • AI-Powered Responses: Send messages to Dashworks Bots and receive contextually relevant answers based on your company's knowledge base.

  • Seamless Integration: Easily incorporate Dashworks AI responses into various platforms and tools.

  • Flexible Use Cases: Adapt Dashworks to suit a wide range of business needs and scenarios.

Use Cases

The Dashworks API allows you to embed AI-powered responses in various surfaces. Here are some creative ways you can leverage our API:

  • Automated Support: Have Dashworks respond to internal or external support requests in tools like Intercom, Drift, or Zendesk.

  • Code Review Assistant: Automatically review new pull requests as they are created.

  • CRM Enhancement: Provide AI-generated summaries or resolutions for Salesforce cases.

  • Slack Integration: Send AI-enriched responses to Slack based on custom triggers (e.g., new signups, visitor activity).

  • Email Automation: Automatically respond to emails with AI-generated content.

  • Document Analysis: Summarize and extract key information from incoming documents or reports.

  • Meeting Preparation: Generate briefings or talking points before important meetings based on attendee profiles and recent interactions.

The possibilities are truly endless, limited only by your imagination and business needs.

Future Roadmap

We're constantly working to expand the capabilities of the Dashworks API. Here are some features we're considering for future releases:

  • Streaming API Responses: Receive responses in real-time as they're generated.

  • Source Filtering: Ability to filter which knowledge sources are used for responses.

  • Search Results API: Retrieve a list of search results for a given query.

  • Data Ingestion API: Send data directly to Dashworks for ingestion, including information from databases and internal tools, to enhance the knowledge base used for responses.

Get in Touch

Next Steps

Ready to get started? Check out our Authentication guide to learn how to set up your API access, and then dive into our API reference to explore the available endpoints and functionalities.

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