Slackbot in Channels

As your company grows, so do the number of Slack channels for employees to ask questions, such as #sales-questions, #technical-support, and #ask-it. They can receive hundreds of questions per day, overwhelming the channel managers. Employees may wait hours or even days for help while managers answer repetitive questions.

We find that by automatically responding to questions asked in Slack, the Dashworks Slackbot can cut the time spent by channel managers by up to 73%, allowing them to focus on more important issues, while unblocking the rest of the team with instant responses.

Here's how you can set it up:

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